Mind Your Manners

Introduction
The book is based on interviews with managers working in countries other than their own, seminars and workshops I have conducted throughout Europe and the US, web-based attitude surveys, and my own experience of 15 years with an American bank. It is not meant to be a book for scholars but for people who deal with cultural differences in their working day. I have excluded anything that the people I spoke to think is irrelevant.The country chapters, for example, are not written to a formula.This is because in some countries aspects of history or geography or behavior are more relevant to understanding people than in others.

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